How it works
How the gift card works:
- Once you selected the amount you want to send as a gift, you will be asked the details in the cart page. You can either add your email or the email of the recipient of your gift, depending where you want the voucher code to be delivered to.
- When you completed the purchase, a discount code will be sent via email.
- Your recipient will go to www.directenglishlive.com and choose the right level for them. At the time of purchase, in the cart page, the recipient is asked to add the voucher discount corresponding to the code you or the recipient received, which will be of the same amount corresponding to the gift you purchased.
To read the full terms and conditions, please read here. We require credit card details at the time of purchase. All our payments are encrypted so we don't have access to card details. You can also pay via PayPal.
How is the course structured?
Once a week Live class + 24/7 interactive content on our Learning Platform.
Class schedule: 6pm – 7.30pm UK time
Class Size: 6 (maximum)
6-months course - 1 Level achieved.
Certificate: CEFR-Aligned Direct English Certificate at the end of the course, based on the level you enrolled (Beginner A2 or Intermediate A1).
Your gift card is refundable if you send us a cancellation request within 14 days of your purchase, provided the unique voucher code has not been used. We will verify this at the time of your cancellation request.
* Satisfied or Refunded
Your recipient has 14 days to try our English learning method.
We are sure you will enjoy our course, however if within the 14 days since the date of the purchase of the selected course, your recipient is not satisfied with it,, they can request to cancel your enrolment.
To exercise the right to cancel, they must inform us of your decision to cancel the Contract by a clear statement within 14 (fourteen) days from the order confirmation through our Cancellation form.
Frequently asked questions
When do the classes start?
For students enrolled on either our 2-month or 6-month courses, you will choose your preferred start date at the time of booking.
Your conversation club subscription starts immediately, so you can join any of our upcoming scheduled classes. We release new classes monthly in advance.
What can I expect on the first class?
In your first class you will meet your live teachers and a group of student of the same level like you, with students from every part of the world! They are also a bit shy to start, so don't worry as our teachers know how to get you started in a gradual way to become more and more confident week by week!
What happens if I don't attend all my classes?
If you are unable to attend one of your scheduled classes, that is no problem. You can use the online learning resources to keep track with your fellow students until you join again the following week.
Our Conversation Club subscription is designed to be a flexible and learn-as-you-go option. Drop in to classes when they are most convenient to you.
Can I cancel my subscription or course?
Yes, although we would be sad to see you go. If you have join our 'cancel anytime' subscription, then you can cancel immediately, via email to firstname.lastname@example.org.
If you are on our standard subscription, you are unable to cancel within the first three months but once you have completed the minimum term, you can cancel with 30 days notice by email to email@example.com.
For our course students, you are eligible for our 14-day free cancellation clause. If you find the course is not quite suitale for you then you can cancel at anytime within the first 14 days by email to firstname.lastname@example.org.